Automate Frejun with viaSocket
If you’ve ever felt bogged down by manually dialing numbers, tracking call outcomes, or struggling with follow-ups, you're not alone. Many businesses, especially in sales and recruitment, juggle multiple tools just to stay on top of communication.
That's where FreJun comes in—automating calls, tracking everything effortlessly, and providing AI-powered insights to help you make smarter decisions.
However, some tasks in Frejun still require manual effort, like provisioning users, monitoring activity, and updating permissions. Handling complex support tickets and tracking usage metrics also need manual attention. These time-consuming tasks can be prone to errors, making automation through tools like viaSocket a game-changer.
viaSocket connects apps into workflows, automating your processes in Frejun—like creating support tickets or notifying your team about new requests—so you can focus on what really matters.
Popular Use Cases
1.Simplifying Lead Management
Imagine this: You’ve got a new lead or candidate popping up in your CRM, and instead of manually dialing, following up, or updating info, everything just happens automatically. With the power of viaSocket's automated workflows and FreJun working together, that’s exactly what you get. When a new lead is added to your CRM (like Salesforce or HubSpot), Workflows seamlessly connects that info to FreJun. From there, FreJun takes over – automatically dialing the lead, handling the conversation, and even recording the call.
2. Automated Candidate Screening for Recruitment
For recruitment teams, this use case streamlines candidate screening. When a candidate is added to your ATS (like iSmartRecruit or Hirewand), viaSocket triggers FreJun to automatically reach out, ask basic qualifying questions, and schedule interviews if the candidate meets the criteria. FreJun handles the initial conversation, logs responses, and updates the ATS with all the relevant information, saving your team time and effort.
3. Customer Support Call Automation
Customer support can be a time-consuming process with many incoming inquiries. With viaSocket, you can automate the process. When a customer submits a support ticket, viaSocket triggers FreJun to contact them, resolve the issue, and log the outcome in your CRM or support system. If the issue requires escalation, the system will automatically set up the next steps or notify the right team member. It’s a hassle-free, fully automated solution for managing support calls.
4. Sales Opportunity Follow-Up
Let’s say you’ve got a potential sale, and after an initial call, you want to ensure there’s a follow-up. viaSocket can automate this process by triggering FreJun to call the lead at the scheduled time, remind them of the offer, and handle the follow-up conversation. Afterward, FreJun logs the outcome in your CRM and sets reminders for the next steps, ensuring no opportunity is missed and your sales pipeline keeps flowing smoothly.
Streamlining Communication and Automation with FreJun and viaSocket
With FreJun and viaSocket working together, you can automate a wide range of tasks, from lead management and candidate screening to customer support and sales follow-ups. These integrations not only save time but also reduce the risk of human error, making your workflows smoother and more efficient. By automating repetitive tasks, your team can focus on high-priority activities, improve productivity, and make smarter decisions. Whether it’s managing leads, streamlining recruitment processes, or handling customer support, FreJun and viaSocket ensure that your business runs more efficiently and your customer interactions are always on point. It’s the perfect solution for anyone looking to take their operations to the next level without the hassle.
