Simplify your call workflows with JustCall + viaSocket

Effective communication with customers and leads is crucial to the success of any business. However, conversations can sometimes take unexpected turns—misunderstandings, unclear messages, or misused emojis can create tension. 

Recovering from such situations can be costly, especially when they result in lost opportunities or negative customer experiences.

This is where JustCall, a leading AI-powered customer communication platform, comes in. JustCall helps businesses streamline their communication by offering inbound and outbound calling, SMS campaigns, analytics, and real-time performance scorecards. 

With JustCall, businesses can handle customer interactions more effectively, ensuring that every conversation stays on track.

Keep conversations on track with AI

Communication can be complex, but JustCall’s AI-powered features help simplify and enhance it. With real-time call transcriptions, sentiment analysis, and conversation intelligence, businesses can monitor team performance and identify opportunities for improvement. JustCall also supports AI-powered coaching by highlighting key moments in calls, enabling managers to train new employees more effectively and ensure consistent, professional communication.

Do your SMS campaigns fall flat? JustCall can analyze the tone and structure of your messages, guiding you to craft more engaging and effective outreach. Say goodbye to awkward mishaps and hello to more meaningful interactions.

Enhance customer relationships with automation

Effective communication isn't just about preventing miscommunication; it’s about building lasting relationships. JustCall integrates seamlessly with viaSocket to automate workflows across your favorite apps, ensuring consistent, high-quality interactions with customers at every stage of their journey.

Here are a few of the most popular JustCall workflows powered by viaSocket:

1.Notify teams in Microsoft Teams about incoming calls

Send instant notifications to a Teams channel whenever a call comes in, allowing your team to respond faster or reassign important calls.

2. Send text messages in JustCall after a call ends

Automatically send a follow-up text message when a call finishes, ensuring your customers receive important information while it's still fresh in their minds.

3.Send text messages via JustCall for new leads from Facebook Lead Ads

Automatically follow up with new leads generated through Facebook Lead Ads. JustCall sends a personalized message to keep the conversation flowing and improve your lead conversion rate.

4.Create new CRM contacts from JustCall calls

Whenever you receive a new call from an unknown number, automatically create a contact in your CRM (like HubSpot or Salesforce) so no lead is missed.

5.Send JustCall text messages via Webhooks

Trigger automated text messages in JustCall directly from a webhook. This feature enables you to connect JustCall with any system that supports webhooks for seamless messaging automation.

Why viaSocket for JustCall?

viaSocket is the perfect companion to JustCall, allowing you to automate tasks and integrate your communications seamlessly across your favorite apps. Build workflows to boost productivity, enhance customer relationships, and streamline your operations—all without writing a single line of code.

Sign up with viaSocket today and start automating your JustCall interactions. With viaSocket’s simple interface, powerful automation, and integrations, you can enhance every customer touchpoint, driving better results and happier customers.